Skip to main content

🙋 Frequently Asked Questions (FAQ)

What problem does NineBit Computing solve?

Our product helps organizations overcome the common barriers to AI adoption, such as high development costs, long deployment cycles, and lack of in-house expertise. By offering rapid prototyping, secure deployment, and easy scalability, we make it easier for SMEs to implement AI-driven document workflows securely and cost-effectively

How is your solution different from other AI platforms in the market?

Our key differentiators include VPC/on-prem deployment for data security, a rapid prototyping process that delivers results in under 6 weeks, and the ability to scale easily from small teams to enterprise-wide rollouts.

How fast can we implement your solution and start seeing value?

We deliver a working prototype in less than 6 weeks, providing measurable results such as reduced document processing time, improved accuracy, and enhanced compliance efficiency. This rapid timeline ensures businesses can quickly assess the value of AI in their workflows without long development cycles.

Can non-technical users benefit from your product?

Absolutely! Our platform is designed for non-technical users, with an intuitive, natural language interface. This means business users can interact with documents and AI models without needing to understand complex coding or AI algorithms, making adoption across teams seamless.

How does your solution ensure data security?

We prioritize security with flexible deployment options. Our solution can be deployed in a private VPC or on-premises, ensuring that your data stays in-house and doesn’t leave your network. This gives you full control and compliance over your data, whether you’re in a regulated industry or not.

Is there a free trial or demo available?

Yes! We offer a Proof of Concept (PoC) that allows businesses to see immediate value. The PoC is delivered as a fully functional prototype in under 6 weeks, giving you a clear view of how our solution works in your environment before committing to a full deployment.

How is your pricing structured?

Our pricing is predictable and flexible, designed to offer enterprise-grade capabilities at 40–60% lower costs than comparable platforms. We don’t lock you into long-term commitments; instead, we focus on monthly rollouts post-PoC, allowing you to scale as needed with no vendor lock-in.

Can your product scale with our business needs?

Our platform is built to scale seamlessly. Whether you are starting with a small team or rolling out across an enterprise, we support both cloud and on-prem deployments. This flexibility ensures you can scale the solution to meet growing document processing needs, with a clear upgrade path from prototype to full production.

How do you handle compliance and regulatory requirements?

Yes, our platform includes automated compliance checks to ensure that your document workflows adhere to industry regulations. This feature streamlines the compliance process and minimizes the risk of manual errors or delays, making it easier for businesses to stay on top of their obligations.

What kind of customers benefit from your solution?

Our solution is ideal for businesses of all sizes, particularly SMEs that want to harness the power of AI but lack the in-house expertise. Industries such as finance, healthcare, legal, and government will find our solution particularly useful for secure document processing, compliance management, and workflow automation.

How do I get my API Key?

Go to ninebit.in, register or log in, and you’ll find your key in the bottom-left corner of the dashboard.

How do I upload a document?

Use the client.ingest_file() method in Python or client.ingestFile() in JavaScript. Check the Quickstart for code samples.

What file types are supported?

Currently, PDF files are supported. Support for DOCX and TXT is coming soon.

How do I query my document?

Once uploaded, you can use the rag_query() method with a natural language question like "What is the summary of section 2?".

Where can I get support?

Join our Slack community or reach out via support@ninebit.in.